A media activity that conveys information about available services, aging, or the aging network. It is a one way mode of communication. Examples include: Facebook posts, TV Ads/PSAs, radio ads/PSAs, website hits, brochures, newspaper ads, press releases.
When counting brochures and other print media as Information Services, it should be counted when the cost is incurred (when the brochures are printed, when the newspaper ad is billed).
Previously Information Services IIIB and/or Public Information.Additional considerations for time study:
This code should be used for all activities related to performing information service activities, including:
- Paperwork
- Clerical activities, such as making copies
- Time spent reviewing voicemails or emails
- Time spent consulting with a supervisor or supervising
- Travel including time spent arranging transportation
- Time spent entering information about the activity into a database or software program
- Calls, emails, or other communications to obtain clarification of an inquiry
Time Study Codes:
- 28a. Medicaid Related- Includes a discussion of Medicaid or a service covered under Medicaid.
- 28b. Not Medicaid Related- Only includes discussion of programs not funded by Medicaid or a service not covered under Medicaid.
- 28c. Not Tied to a Specific Program- Did not discuss a specific program.
