27. Outreach

An interactive activity that conveys information about available services, aging, or the aging network. It includes in-person interactive presentations, booth/exhibit at a fair, conference, or other public event. This service includes Public Education and Presentations.
Previously the ACL defined this as a one-on-one intervention by the service provider. The ACL has removed Outreach as a federal service. The state has created a new service called Outreach.

Additional considerations for time study:
This code should be used for all activities related to performing outreach activities, including:
  • Paperwork 
  • Clerical activities, such as making copies 
  • Time spent reviewing voicemails or emails
  •  Time spent consulting with a supervisor or supervising  
  •  Travel including time spent arranging transportation 
  • Time spent entering information about the activity into a database or software program
  • Calls, emails, or other communications to obtain clarification of an inquiry
Both oral and written methods may be used.

Time Study Codes:
  • 27a. Medicaid Related- Includes a discussion of Medicaid or a service covered under Medicaid.
  • 27b. Not Medicaid Related-  Only includes discussion of programs not funded by Medicaid or a service not covered under Medicaid. 
  • 27c. Not Tied to a Specific Program- Did not discuss a specific program.