108. Interpreting & Translating Services Provided to Individuals

This code should be used for all activities performed related to interpreting communication for service recipients and translating documents and other information for individuals. Translation of documents for a broad audience should be coded under 102. Program Training and Administration.
This includes:
  • Interpreting during patient visits and therapeutic services
  • Developing translated summary reports for patients following contacts
  • Supporting the completion of applications and other materials
Additional considerations for time study:
This code should be used for all activities related to case management, including:
  •  Case management oversight and coordination of direct care services provided under Federal Aging Services, such as personal care, homemaker, chore, home delivered meals, adult day care/health, assisted transportation, congregate meals, nutrition counseling, transportation, and nutrition education
  • Paperwork
  • Clerical activities, such as making copies
  • Time spent reviewing voicemails or emails
  • Time spent consulting with a supervisor or supervising 
  • Travel including time spent arranging transportation
  • Time spent entering information about the activity into a database or software program
  • Calls, emails, or other communications to obtain clarification of an inquiry

Time study codes:
  • 108a. Enrolled in Medicaid- Assisting an individual who is currently enrolled or applying for Medicaid.
  • 108b. Facilitating Access to Medicaid- Providing outreach and information about Medicaid or support with accessing Medicaid, including applications, for individuals NOT enrolled in Medicaid.
  • 108c. Non-Medicaid Related Translation and Interpreting Services- Translation and interpreting services that do not relate to Medicaid or support with accessing Medicaid for individuals NOT enrolled in Medicaid.
  • 108d. Related to healthcare- The discussion or translation pertained to Medicaid, access to healthcare, or the delivery of healthcare.
  • 108e. Not related to healthcare- The discussion or translation did not pertain to Medicaid, access to healthcare, or the delivery of healthcare.